Tech Mahindra Walkin Drive For Freshers On 28th September to 2nd October 2015

Tech Mahindra Walkin Drive For Freshers

Company Name : Tech Mahindra

Company Profile : Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services). Tech Mahindra's capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing.

Company Website : www.techmahindra.com

Job Description :

Job Designation : Customer Service Executive (Technical)

Job Description :

• Acting as Single Point of Contact for customers for either reporting trouble or providing updates on existing Trouble Tickets / calls
• Should be comfortable in taking inbound calls / making outbound calls
• Must be willing and able to work various shifts as assigned (such as nights, weekends and statutory India / client holidays), based on business needs
• Demonstrated ability to identify problems and situations, take appropriate action, implement solutions or escalate as required
• Ability to review and analyze customer needs and provide appropriate client options/solutions
• Ability to manage a demanding workload
• Training will be provided and could take 1-2 weeks to complete
• Depending upon the business requirement you could be crossed trained on another LOB within the same project

Skills :

• Excellent English spoken and written communications must be clearly understood
• Functional PC Skills - MS Office Suite

Job Location : Pune

Salary : Best In The Industry.

Educational Qualification : B.A / B.Com / B.Sc Graduate Only

Experience Required : Freshers

Apply Mode : Walkin

Important Dates : 28th Sep to 2nd Oct 2015

Walkin Dates : 28th Sep to 2nd Oct 2015

Walkin Time : 12.00 p.m till 6.00 p.m

Walkin Venue :

Tech Mahindra Ltd.
Plot No. 1, Phase - III, Rajiv Gandhi Infotech Park,
Hinjewadi , Pune
Maharashtra, India 411057
Phone:+91 20 4225 0000
Fax:+91 20 4225 2501