Sears Walkin Drive For Any Graduate Freshers on 1st October 2015 - Apply Now

Sears Walkin Drive For Any Graduate Freshers 

Company Name : Sears IT & Management Services India Pvt. Ltd.

Company Profile : Established in December 2009, Sears Holding India is one of the fastest growing captives in India. In a span of four years, SHI has over 1200 + associates working and supporting business critical applications for Sears Holdings Corporation and its subsidiaries.

Company Website : www.searsholdings.in

Job Description : 

Job Designation : Customer Service Executive

Job Responsibilities:

• Researches and verifies information on databases
• Takes escalated calls and catalog verifications
• Handles cash orders and deposits
• Communicates in writing to customers on orders for missing information
• Handles customer complaints and chargebacks via email and phone
• Processes and investigates report details
• Processes renewals, new orders and re-enrollment orders
• Performs filing and maintains files
• Fills out batch tickets to ensure proper charge of time
• Handles requests by mail for Clubs and Services
• Performs other duties as assigned

Job Requirements :

• Written and verbal communication skills
• Keyboarding skills
• Basic math and problem solving skills
• Ability to be detail oriented
• Organizational skills
• Customer relations skills
• Ability to handle multiple tasks and set priorities and follow directions
• Effective time management skills
• Frequent sitting, some standing and walking, bending and reaching as necessary
• Ability to frequently use fingers and hands to manipulate computer and telephone equipment
• Ability to communicate with customers and co-workers while continuously wearing a telephone headset

Skills :

• Excellent verbal and written communication skills. 
• Customer handling and negotiating skills should be a plus.

Documents Required :

• Pancard
• Previous companies Relieving letter, Offer Letter, Salary slips-last 3months
• Educational documents

Shifts : Rotational

Job Location : Pune

Salary : Best In The Industry.

Educational Qualification : Undergraduates / Graduates

Experience Required : 0 - 4 years

Apply Mode : Walkin

Important Dates : 1st October 2015

Walkin Dates : 1st October 2015

Walkin Time : Between 12pm-2pm

Walkin Venue :

Sears Holdings India
EON Free Zone, Cluster C, Wing 2, 7 th Floor
MIDC Kharadi Knowledge Park, Pune 411014