Accenture Recruiting Freshers / Experienced Graduates - Apply Here

Company Name : Accenture

Company Profile : 

Accenture is a global management consulting, technology services and outsourcing company, with approximately 261,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments.

Company Website : www.accenture.com

Eligibility : Any Graduate 

Functional Area : IT / Software 

Designation : Service Desk Agents 

Job Location : Gurgaon 

Experience : Freshers ( 0 - 3 years ) 

Salary : As Per Norms 

Roles & Responsibilities :

• Provide excellent chat and email support to resolve user problems
• Quickly identify and escalate user reported issues to the team lead and cross functional partners, ensuring swift resolution of bugs or emerging problems.
• Demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement
• Follow strict guidelines and procedures
• Ability to follow the direction of management and receive coaching and provide customer feedback
• Ability and willingness to quickly complete large volumes of work with high quality
• Extreme low tolerance for errors
• All other tasks as assigned Non-Voice process and customer interaction mainly through email, chat & remote support.
• 24x7 Support, shifts based on roster. This means role requires working in US / Night shifts and weekends and on national holidays.
• Transport cost will be compensated as per the company's norms.

How To Apply :

To Apply : Click Here